FAQ Frequently Asked Questions

The short answer: Our prices depend on many factors, it’s impossible to say in one sentence. Avoid any web developer who can answer this question without a long talk.

The long answer: To get a better idea of the cost of what you want to build, give us a quick phone call. We’ll ask you a few questions about the nature of the site, what sort of interactivity the site will have, your graphic design needs, etc. or you can fill out our pricing inquiry form here. Then we’ll be able to give you a ballpark figure. If you’re still interested, we’ll set up an in person meeting or teleconference and come up with a firm quote.

If you talk to a web developer who gives you an instant quote, run away! Imagine telling someone you want a car and having them immediately giving you a price for that car. Any fair and honest car salesperson would want to know the make, model and engine type of the car you’re looking to purchase, right? The same goes for building web sites. Depending on the features you want for your web site and scale, the cost can be anywhere from a few hundred dollars to thousands.

There are many reasons but here are seven good ones...

1) We are professional. We truly care for each and every one of our clients. Your project deserves a professional designer who you can depend on and we pride ourselves on meeting and exceeding your expectations every time.

2) We emphasize simplicity. Some firms love to build complicated sites. Not us. We choose the simplest designs that will effectively accomplish a task. Simple sites are fresh, clean, organized, load faster, are easy to use, and easy to read.

3) We’re affordable. de la Rosa Web Design has very low overhead. No fancy office in Phoenix, no snooty receptionist, no latte-sipping sales weasels. Just hard-working Internet professionals chained to their computers. (Just kidding. We’re not really chained to our computers. We’re chained to our desks.)

4) We are friendly. Most of our clients have fun working with us. We make the web design process easy and pleasant. We speak in plain English, not techno-babble. And we love what we do for a living.

5) We only charge you when we do work for you. Seems kinda obvious, right? Ask other web developers — some insist on maintenance contracts that require you to pay them even when you don’t need any work on your site.

6) We’re honest. Our business has grown word-of-mouth and we intend to continue growing this way. We’ll treat you fairly and do a great job so that you’ll want to continue working with us after your site has launched. And, we want you to tell all your friends and colleagues about us.

7) You’re the boss. We’ll give you options, the tools, and information to make good choices. We’ll give you our recommendations, but ultimately, every decision about your website is yours.

We’ve seen those ads on the side of the road, too. Be wary of anyone who says they’ll build you a web site for $50. There’s a possibility they’ll take your money and run. What’s more likely is that they’ll take your money and then build your site with a template. They may have a lot of templates to choose from, but they’ll all be rather generic. They’ll ask you for five pages of text and then slap it into a template and that’s it. You can’t have custom graphic design; you can’t have any interactivity; your site won’t be optimized for search engines and it will look like a $50 site.

Remember, a consultation with de la Rosa Web Design is always free and we just might be able to prevent you from wasting $50.

Absolutely. Our goal is to please you. We can’t do that without your input. If there are other sites with a design style that you would like to emulate, we can do that. If you have a logo or brand collateral that you’d like us to work around, that’s no problem. We’ll be sure your new site will be a consistent and integral part of your overall brand.

Step 1: Provide a free consultation After a brief phone consultation, we will schedule a meeting either in person or teleconference and work with you to develop an online strategy for your company.

Step 2: Develop a requirements document de la Rosa Web Design will submit a formal proposal that thoroughly describes the site we will build, and provides an exact cost, outline and schedule. We'll outline each section of the site and most importantly — describe the interactivity and functionality of the site in exacting detail. This is a time-consuming, but valuable exercise because it provides a roadmap for development and it should make you more confident that we understand your business needs. Once we're both happy with the terms of the project, we'll begin.

Step 3: Establish our project plan We will meet with you to review the roadmap for the project. We can communicate via phone, email, in-person meetings or via the web. And, we’ll also help you establish a web hosting solution that specifically meets your company’s needs.

Step 4: Design of site mockups After we have a plan for the web site, we will custom build several mock-ups for the site based on your input. The mock-ups are non-functioning graphical representations of what your site would look like. From the beginning we consider search engine optimization, browser compatibility, download times, usability and other technical issues. You will choose your favorite mock-up and provide feedback. Usually we perform two rounds of revisions with mock-ups.

Step 5: Create site architecture & database Concurrent with the graphic design process, we will be planning and setting up the architecture of your site and building the database schema. You're welcome to be a part of this process, but you might find it agonizingly boring. Luckily for you, we love this stuff.

Step 6: Final website build-out When we have your materials, we will build the site using various standards-compliant web languages tools such as HTML, CSS, and JavaScript. We’ve been doing this stuff for awhile, so you can count on us to choose the right technology to get the job done.

Step 7: Website testing and launch When your site is designed and built, and you are satisfied with the finished product, we’ll test it thoroughly. We’ll perform any remaining site revisions then launch it to the world. We will work with you to promote your site among all the major search engines and websites related to your industry. We can also teach you how to maintain your site, or we can maintain it for you and bill you on an hourly basis for maintenance services. We will never just build it and forget about it. de la Rosa Web Design has grown quickly from word-of-mouth, so making you happy with the final product is the best thing we can do.

No. And be cautious when other web design companies say they do.

Most real web hosting companies have massive data centers that have hundreds of employees, triple power redundancy (in case of a blackout in the region) and 24-hour security staff guarding the facility.

When a local web developer claims that they also host web sites, they’re almost certainly just a middleman for a real web host. That means that they mark up the cost of hosting and pass it along to you. And it means that if your server ever has a problem, you’ll have to go to them and they’ll contact your host for you. Are they on call 24-7? Of course not. Another major disadvantage to using a web developer as a host — if you’re ever dissatisfied with their service, they control the server that hosts your site. Extracting your company from the relationship could be very difficult.

At de la Rosa Web Design, we listen to your needs and suggest the most affordable web hosting option that meets the technical specifications of your new site. You’ll pay the host directly and you may contact them directly if you ever need to do so.

The timescale of a design project is often dictated by the client. If you have a deadline in mind we will make every effort to meet it for you. The most common delay in the creation and completion of a project is waiting for content (text/images) to be sent to us by the client. For most projects, we try to work within the 4-6 week time-frame.

It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the copy in MS word or similar format. If this is not possible, we can help get your information ready for use on the website. We will also provide you instructions on how to upload the material via FTP or email.

No. We discuss with you your project requirements and then price accordingly and once you have placed an order for your project with us, we work hard so that the outlined price quote is strictly adhered to. Web design and graphic design is very much an evolutionary process and often clients change the scope of a project once underway. If the need to alter the price quote arises, we will communicate this to you before any extra work is started. If changes and/or additions are requested by the client additional costs would be discussed beforehand.

Yes, we would be happy to look at your existing website and give you a quote for updating it. You can get started now by completing our pricing inquiry form here.

Yes we do. We can re-design your site retaining your company corporate style or we can re-design to give you a completely new image. You can get started now by completing our pricing inquiry form here.

For small projects, 50% of the estimated fee must be provided prior to beginning work, with the remaining payment due upon completion of the project. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project.

*We offer a special payment scheme (SPS) for design fees based on interest-free monthly payments. The fees are paid monthly over 3 to 6 months depending on the size of the project. The first instalment is due on commissioning the project.

Yes, we are fluent in English as well as Spanish.